Common queries answered
Frequently asked Questions
Orders typically process within 1-2 business days.
US Shipping: 5-7 business days.
International: 7-15 business days. You will receive a notification once your order is on its way.
We offer a 30-day return policy for items that are unworn, unwashed, and have original tags attached. To initiate a return or exchange, please contact our support team. Final Sale items are excluded.
Please email info@40buy.com immediately with the subject “URGENT: Address Change”. If your order has not yet been fulfilled, we can update it. Once shipped, we cannot change the destination.
Once your order ships, you will receive a confirmation email containing a Tracking Number. Click the link in that email to view real-time updates on your package’s location.
We are here to help! You can reach us via the contact form on this page or by emailing info@40buy.com directly. We aim to respond within 24 hours (Mon-Fri).
Time is critical! Contact us immediately at info@40buy.com. If the package has already left our warehouse, we recommend contacting the shipping carrier directly to attempt a reroute.
es, URBNESS ships globally! Simply select your country at checkout to see specific shipping rates. We offer Free Shipping on international orders over $100.
We always try to ship your items together. However, due to stock availability or warehouse locations, your order may occasionally arrive in separate packages. You will be notified if this occurs.
Still need help?
Get in touch with us
STILL NEED HELP?
Can't find what you're looking for in our FAQ? Our dedicated support team is ready to assist you with your URBNESS experience.
Corporate Identity
Zizzle LLC
Email Us
info@40buy.comBusiness Address
1104 W 12th St, Pueblo, CO 81003, United States
Customer Care Hours
Monday – Friday
24-48 Hour Response Time
